SIZING
We carry hundreds of brands that all run different in size. Instead of a size chart we put measurements on each clothing item.
If you have any sizing questions, please do not hesitate to reach out.
ShopSpotClothing@gmail.com
920.857.6862
ORDERS
We understand that placing an order without trying that great dress on can be hard. We are here for you - We can help with measurements, styling suggestions, and answer any and all questions about all our products.
We are happy to do video calls as well, just give us a call or send us a text to schedule a time.
And of course, if you prefer, you can place an order over the phone.
Email - ShopSpotClothing@gmail.com
Sister Bay Phone - 920.857.6862 - Call or Text.
Egg Harbor Phone - 920.857.0644 - Call or Text.
Once you place an order with us, you will receive a confirmation email.
We pack and ship within 48 hours (usually faster), and you will receive another email with tracking number when your goodies are heading your way.
Sometimes (sadly) our emails end up in Spam or Junk, so please keep an eye out.
SHIPPING
Free US shipping over $49. Orders under $49 flat rate shipping $6.
International shipping is calculated at checkout.
We do not offer free return shipping. Customer is responsible for paying return shipping.
ITEM SOLD OUT
We have combined inventory between our website and our four brick and mortar shops. Being a small business with a large list of products in small quantities, sometimes we sell out before we pull your online order. If so, we will notify you by email, and sometimes make a suggestion for a suitable replacement, and of course refund you in a timely matter.
EXCHANGES & RETURNS
It didn't work out? Bummer! What next?
All exchanges and returns must be made within 30 days of you original purchase. Items must be unworn, unwashed, with original tags.
ALL markdowns and sales are FINAL SALE and not eligible for return or exchange.
We do not offer free return shipping. Customer is responsible for paying return shipping. Original shipping charges are not refundable.
Need a different size? Contact us right away to make sure we have what you need. A quick email, call or text, so we can pull your exchange from the shop.
Returns and refunds will be issued back to your original form of payment in 2-5 business days. If you used a Gift Card to place your order, we will issue a new Gift Card and email back to you. Please let us know in your return that you used a Gift Card.
Send your return to;
Spot
PO Box 738
10647 N Bay Shore Dr
Sister Bay, WI
54234
ShopSpotClothing@gmail.com
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Follow our adventures on Instagram - @spotclothing
